Account Safety

Safeguarding our customers' assets and personal information is our top priority. Compose Finance employs rigorous internal security protocols designed to keep your digital assets secure, as outlined on this page. However, it's equally vital that you take proactive steps to ensure only you can access your account. If someone else gains access, your assets could be at risk. Below, we describe some of the most common tactics scammers use to obtain unauthorized access and perform fraudulent transactions:

Please review these Terms carefully before using the Compose Finance platform, as they impact your legal rights and responsibilities.

Common Scam Techniques

Account Takeovers

Compose Finance uses your email address and phone number to communicate with you. If these are compromised, an attacker could potentially access your account. It's essential to maintain strong security on both your email and Compose Finance accounts.

Phishing

Scammers may trick you into revealing sensitive information such as usernames and passwords. Phishing can occur through:

• Emails: Fraudulent emails may appear to come from Compose Finance, requesting information or directing you to fake websites.
• Phishing Websites: These mimic the Compose Finance site to steal your credentials. Sometimes, such sites are promoted through deceptive ads.
• Phone Calls: Scammers may call you, pretending to represent Compose Finance, and ask for your login details.
• SMS/Instant Messaging: Fraudsters may send messages claiming to be from Compose Finance, prompting you to share personal information or click suspicious links.

Compose Finance will never contact you to request your password. If someone claiming to be from Compose Finance asks for sensitive information, end the conversation and contact our support team directly.

Malware

Sophisticated software can compromise your devices, allowing attackers to steal passwords or take control of your computer.

Identity Theft

If a criminal obtains your personal information, they may impersonate you to open accounts or conduct transactions. This can happen if your identification documents or devices are stolen, or through phishing and other social engineering tactics.

How You Can Protect Yourself

Transactions in supported digital assets are typically irreversible, meaning accidental or fraudulent transfers cannot be recovered. To help protect your account, consider these best practices:

• Use Strong, Unique Passwords: Create a password with at least 16 characters that is unique to your account. Avoid reusing passwords across different services. Password managers can help generate and securely store complex passwords.
• Enable Two-Factor Authentication (2FA): Add an extra layer of security by requiring a unique code each time you log in. Use an authenticator app or hardware security key whenever possible.
• Secure Your Email Account: Protect your email with a strong password and enable 2FA, as it is often the gateway to your Compose Finance account.
• Never Share Sensitive Information: Compose Finance staff will never ask you for your password, 2FA codes, or to authorize transactions over the phone or via email.
• Verify URLs: Always check that you are visiting the official Compose Finance website before logging in or clicking on links in advertisements.
• Check Email Domains: Official communications from Compose Finance will only come from authorized domains.
• Lock Your Account: If you suspect unauthorized access, lock your account immediately and contact our support team.

For more information on securing your account and avoiding scams, subscribe to our newsletter, or read our blog for the latest security updates.

If you believe your account security has been breached, please notify us immediately by submitting a support ticket on the Compose Finance website.

While Compose Finance cannot be held liable for losses resulting from these types of attacks, we are committed to assisting you in any way we can.